Private security
Communication with the public
Duration
4 hours
Delivery method
Classroom; distance learning (FAD)
Type
Initial - Periodic
Programme
- Communication and its different types;
- Verbal, non-verbal and paraverbal communication;
- Conflict management;
- Information flows;
- Digital communication: using email in a professional setting;
Learning objectives
To acquire effective communication techniques for operational security settings, with particular reference to dealing with the public and managing information flows.
REQUEST INFORMATION
Would you like more information about this course?
Contact us for details about the programme, fees, delivery method and upcoming dates.