Personal development

Approaches and good practice in intercultural integration

Duration 3 hours

Delivery method Distance learning (FAD)

Type One-off

Course description

The course provides practical tools for communicating effectively with people from different cultures, with the aim of improving the quality of the relationship, reducing the risk of misunderstandings and raising the standard of service in multicultural professional settings.

Details

A certificate of attendance is issued.

Type One-off
Delivery method Distance learning (FAD)
Duration 3 hours
Intended audience Security staff working in crowded settings (events, airport facilities, stations, sports venues, places open to the public).

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